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The entire supply chain in a single cloud environment
Ristocloud is the only cloud ERP with native multi-contract management: in a single environment, you can manage everything from individual services to an unlimited number of contracts and concessions, maintaining uniform standards and interchangeable data between kitchens and cooking centres.
Cover the entire supply chain: recipes, menus and diets, procurement and warehousing, production and distribution, traceability, HACCP/self-monitoring and maintenance, right up to all services aimed at end users for every type of community served.
One environment, infinite possibilities
Why ‘native multi-contract’?
With Ristocloud, you can manage from a single contract to an unlimited number of contracts in a single centralised environment. Rules, price lists, recipes, menus, diets, roles and permissions are managed from a single console, eliminating duplication and fragmented updates.
Recipes and menus can be cloned and adapted between contracts, as can production data shared between kitchens with a simple flag. This ensures operational consistency, maintaining common standards with the flexibility to make exceptions where necessary.
Each contract is monitored in real time with accurate and aggregated indicators to control costs, efficiency and overall economy. The result is simpler and more transparent 360° governance.
Management of services and their parameters
With Ristocloud, you have full control over the services provided, from booking to payment, from pricing rules to user satisfaction.
Everything takes place in a single centralised environment, allowing you to configure, monitor and improve processes without complex interventions or duplication.
- Activate or modify services for each community, defining time slots, cut-offs, capacities and priorities in a flexible and immediate manner.
- Manage pricing logic, discounts, exemptions and customised bundles centrally or for individual contracts, ensuring consistency and control.
- Integrate new payment methods (PSP, POS, wallet) without local intervention: configure once and enable where needed.
- Collect and analyse feedback through surveys, NPS and CSAT thanks to centralised CRM, automatically correlating data with menus, recipes, shifts and delivery channels.
Integration that simplifies complexity
Simplified people and organisation
With Ristocloud, personnel management becomes flexible and immediate: operators can be moved between contracts without having to change tools, maintaining the same user experience and permissions, and without the need for new training.
The platform supports granular roles and configurable delegations by location or contract, with audit logs and complete traceability of operations, ensuring security and accountability in every activity.
Real-time omnichannel communication
With Ristocloud, communication with users and operators is immediate and always up to date. You can publish new menus or changes instantly on the web, app, totems, info screens and other channels.
Push notifications, text messages, or emails promptly inform each recipient, while QR codes for menus and diets, multilingual support, and accessibility features ensure an inclusive, barrier-free experience.
Reporting, compliance and integrations
In addition to communication, Ristocloud offers advanced control and governance tools. From aggregate and contract-specific production forecasts to load balancing between kitchens, to monitoring deviations and costs per serving, everything is under control.
HACCP, traceability and audit features ensure compliance at every level, while APIs and connectors integrate the system with accounting, HR, procurement and BI, creating an open and interconnected ecosystem.
Request an appointment with one of our experts. Ristocloud is a complete solution with every feature included, discover how it can easily adapt to your needs!