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Transparent and verifiable data in real time
The Dashboard Ente module aims to ensure the Client's transparency, traceability, and continuous control of the entrusted collective catering service, making available –in a clear and verifiable form – all the data required by the special tender specifications for performance evaluation, conformity verification (including CAM requirements), and economic and contractual monitoring.
Key features
Dashboards:
drill-down, dynamic graphs and tables with details down to individual days, complexes or canteens of reference
Audit:
traceability of report history, access/operation logs, notes and attachable supporting documents
Advanced filters:
period, location/complex, cooking centre, meal type (school order or special diets), supplier and supply line
Profile management:
views for Client, RUP, Canteen Committee and Management; visibility by role
Thresholds and alerts:
configurable alerts for exceeding CAM thresholds, discrepancies between actual and invoiced amounts, SLAs not met, potential penalties
Integrations:
API for data exchange between the Authority's systems (accounting, protocols, open data) and the operator's systems
Reporting:
exportable reports – weekly, monthly or quarterly – with scheduling and digital signature
Security:
GDPR management, encryption in transit and at rest, data retention policies, pseudonymisation
We transform the features into KPIs useful to the Client
Data comes from production, warehouse, menus, personal records and contracts; it is consolidated by batch, cost centre, period and type of service. On this basis, indicators and deviations from contractual targets, budgets and CAM can be calculated, with logs of corrective actions. The dashboard displays thematic views – delivered vs invoiced, quality/SLA, nutrition, sustainability, economic – and activates alerts and reports ready for audit.
Discover in detail the logical map that guides the Client Dashboard.
- % compliant products by category (bio/PDO/PGI, short supply chain, seasonality) with anti-waste initiatives.
- Compliant supplies, attestations and certification deadlines.
- Alerts deviations from targets and intervention logs.
- Fee, price lists, adjustments (e.g. ISTAT indices), extra/additional services.
- Penalties/Premiality: automatic calculation, reasons and application status.
- Economic progress report (SAL), residual commitments, tendering economies.
- Meals booked/disbursed/billed by day, plexus, cooking center and type.
- % deviation and value, coverage rate and absenteeism analysis.
- Special diets (requests, escapes, variations), replaced menus and motivations.
- Menu rotation, substitutions, adherence to dietary charts and guidelines.
- Allergens, certified diets, food/user satisfaction (if detected).
- Enrolled/entitled, tariff bands, exemptions/facilitations.
- Plexuses, kitchens, distribution lines, timetables and shifts.
- Delivery times, holding temperatures, self-check/HACCP outcomes.
- Non-compliance, inspections and minutes, complaints and take-over/closure times.
- Satisfaction KPIs (if available survey/canteen commission).
- CO₂ estimate of menus or supplies (if activated).
- Waste in a single refectory, over the course of a day of service.
- Water/energy consumption if acquired by sensors/counters of the Authority or manager.
The logical map that guides the Client Dashboard
1. CAM Monitoring
→ widget “CAM Compliance” with:
- % by category
- monthly trend
- deviations vs. thresholds capitulated
- attestation archive
2. Billed Meal Control
→ view “Disbursed/Invoiced” with:
- daily detail
- deviations by type/plexus
- export for invoice verification
3. Quality control and SLA
→ dashboard “Quality” with:
- times
- temperatures
- non-conformity
- complaints
- closing indicators
4. Penalties and rewards
→ section “Economic-contractual” with:
- automatic calculation
- summary report by period
5. Waste reduction
→ card “Food waste” with:
- kg/% per refectory
- causes
- corrective actions recorded
From data to action: the benefits for the organization
After understanding the logic that drives the dashboard, what the Authority sees are clear and actionable outputs. CAM reports, issued monthly or every four months, highlight deviations and propose action plans. The Delivered/Invoiced report provides accurate reconciliation and traceability useful for accounting control. Minutes and inspections can be extracted with attachments and intervention timelines. The Canteen Committee Dashboard delivers a summary of KPIs and trends, ready for PDF export. When required, an Open Data dataset is also available on non-personal indicators to ensure maximum transparency.
For the Authority, this translates into a single source of truth that brings together technical, financial, and quality data, making compliance verification of contract specifications and CAM requirements immediate. Complete traceability reduces disputes, while truly data-driven decisions guide menus, procurement, and ancillary services. Spending is under control thanks to clear evidence of deviations, penalties, and savings. Ultimately, the dashboard is not just a reporting system, but the simplest and most reliable way to govern the service in all its aspects.
Request an appointment with one of our experts. Ristocloud is a complete solution with every feature included, discover how it can easily adapt to your needs!