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DeutschHospital Catering
Advanced nutritional management for the well-being of Hospital Catering
The Ristocloud suite offers simple, flexible solutions designed to support healthcare facilities in optimizing their catering services. Created not only to meet the operational and logistical needs typical of the sector, it is based on a diet-therapeutic approach that transforms the meal from a simple moment of nutritional satisfaction into a fundamental component of the patient’s psycho-physical recovery journey.
According to Ristocloud, the concept of hospital catering goes beyond merely meeting nutritional needs, becoming an essential element in the patient’s psycho-physical rehabilitation process.
Nutritional Records
Through personalised nutritional charts and integration with the Hospital Information System, each meal is designed to specifically meet the clinical and dietary needs of each patient.
Tailored Clinical Meals
Based on the allergies recorded, the system automatically updates the menus to avoid serving potentially harmful dishes, offering a safe alternative regardless of the diet set.
Managing aversion
Reporting and excluding foods that are not liked during the booking phase in order to optimise the management of food aversion and improve the patient's experience.
Nutritional information card
Each patient receives a nutritional information card containing detailed information on allergens, nutritional values and bromatological composition, ensuring transparency and compliance with EU Regulation 1169/2011.
A catering service that connects patients, families, and facilities
The core of Ristocloud lies in its full integration with the facility’s Health Information System. Thanks to the direct connection with the hospital ADT system, the platform automatically acquires the patient’s logistical data (ward, room, bed), enabling precise, real-time management of the catering service. In addition, integration with the electronic medical record allows all relevant information to be associated with the patient, such as the prescribed diet and any allergens.
The synergy created enables our platform to provide advanced tools for the control and management of the Catering Service — Dietary Management, Bookings, and Meal Accounting — which are essential to ensure optimal operations, especially in the management of meals served on personalized trays and/or in multi-portion mode.
This bidirectional connection also makes it possible to feed the nutritional data of the meals actually consumed back into the medical record, thus offering a comprehensive monitoring and traceability tool. The result is an advanced nutritional management console, always up to date, supporting healthcare staff in personalizing meals in compliance with the clinical and logistical needs of each patient.
Your feedback, our improvement
Ristocloud includes tools to monitor patient satisfaction, evaluating menu popularity and collecting valuable data to improve the service. Customer satisfaction thus becomes a lever for continuous improvement.
Digital ordering
Digital meal ordering allows for complete customisation – single or multi-portion trays – via app, dashboard or paper form. Configurations vary for each department, simplifying operational management based on specific needs.
Detection and control system
The detection and control system tracks every operation to ensure compliance with standards and regulations, improving the overall quality of the service.
Automated health bracelet reading
Health bracelet reading automates the meal booking and distribution process, reducing the margin for error.
Intelligent booking management
Advanced booking management covers employees, accompanying persons and extras, adapting to the different needs of the facility.
Constant monitoring
The platform offers continuous monitoring of the patient's nutrition, allowing any problems related to malnutrition to be identified promptly and providing healthcare staff with the tools they need to intervene with the most appropriate solutions.
Department dashboard
The department dashboard allows medical staff to manage and supervise the nutritional aspects of hospitalised patients, offering constant, real-time monitoring of bookings, diets and daily nutritional intake.
Institution dashboard
The institution dashboard provides a comprehensive overview of catering activities, from meal accounting to compliance with the criteria imposed, with statistical analyses and detailed reports.
Request an appointment with one of our experts. Ristocloud is a complete solution with every feature included, discover how it can easily adapt to your needs!